elinanetworks.com

ElinaCare

Enterprises are increasingly looking for fast and flexible response to resolve complex problems. ElinaCare is a multi-pronged approach to alleviating problems in network management. ElinaCare provides a structured set of management functions that deliver 24/365 maintenance, administration and optimization.

At Elina, we have gathered significant knowledge from managing our high-traffic, transaction-intensive and event-driven customer environments to optimize the processes, tools and technologies used in ElinaCare. The significant support provided by ElinaCare includes:

• Security management
• Incident notification, diagnosis and resolution
• Change and problem management
• Fault and performance monitoring
• Tuning and optimization
• Operations and performance reporting
• Patch management
• Maintenance administration

ElinaCare network management model offers enterprises as much control over their operations as needed along with insight into their systems and infrastructure. The enterprises can benefit from an approach that leverages the competencies and inherent cost advantages of both internal IT resources and outside vendors.

Want more information on our support process, the SLAs we guarantee, or have another question?